Privacy
Privacy policy
We collect only what coaching needs, and we never sell it.
Tallyhurst collects only the information needed to coach a student and keep families informed: names, parent contact details, ages, the activity log, and session records. We do not sell personal information, show advertising or use tracking. We coach students from age 13, and parents can ask to see, correct or delete their family's information at any time.
Last updated: November 2026
Who we are
Tallyhurst is an independent award coaching practice for teenagers in the United States. This policy explains how we handle personal information through our website, our coaching and our communication with families. To contact us about privacy, use the form on our Book a conversation page and choose Privacy request.
What we collect
When you contact us. Your name, email address, optional phone number, your teenager's age, the award you are interested in and any message you send.
When you book a conversation. The details you enter in our booking calendar.
When your family enrolls. Parent and student names and contact details, the student's date of birth, the awards and levels they are working toward, and signed agreements and consent forms.
During coaching. The student's activity log and reflections, session dates, length and attendance, our monthly progress reports, and messages between us and your family. Sessions are recorded only with written consent from parent and student.
For expeditions we support. Emergency contacts and the medical information on the consent forms you provide.
From our website. Basic technical information our hosting needs to run the site securely. We do not use advertising or tracking cookies.
Why we use it
We use this information to reply to enquiries, coach each student, send check-ins and monthly reports to parents, keep our safeguarding records, support registration and submissions with the award programs at your request, and meet our legal duties. We do not use it for advertising, and we do not sell or rent it to anyone.
Who we share it with
We share information only as needed to provide coaching: with the award programs when a student registers, submits or is entered for an award, with the trusted service providers we use for email, scheduling, video sessions and secure storage, who may use it only to provide their service to us, and with authorities where the law requires it, including to protect a child's safety.
How long we keep it
Session recordings are deleted after 90 days unless a concern has been raised. Other student and family records are deleted 12 months after a student finishes with Tallyhurst, except where we must keep a record longer for safeguarding or legal reasons. Enquiries that do not lead to enrollment are deleted within 12 months.
Students and children
Tallyhurst works only with students aged 13 and over, and we do not knowingly collect personal information from children under 13. A parent or guardian enrolls each student under 18 and receives every message we send to that student. If we learn that we have collected information from a child under 13, we will delete it.
Your choices
Parents, and students aged 18 and over, can ask to see the information we hold, correct it, or have it deleted, subject to any records we must keep by law. You can withdraw consent for session recording at any time, and you can stop non-essential emails at any time. Use the form on our Book a conversation page and choose Privacy request; we reply within 30 days.
Keeping information secure
We use business accounts with strong access controls, limit access to the people who need it, and never use personal accounts or devices for student records. No system is perfectly secure, and if a breach affecting your information occurs, we will tell you promptly.
Changes to this policy
If we change this policy, we will update the date at the top of this page and tell enrolled families about any significant change.